From 72e9cf35030c40a2be74341fa61c5aba9f59071c Mon Sep 17 00:00:00 2001 From: Pim van Pelt Date: Fri, 23 Dec 2022 16:01:02 +0100 Subject: [PATCH] Update README.md --- README.md | 22 +++++++++------------- 1 file changed, 9 insertions(+), 13 deletions(-) diff --git a/README.md b/README.md index c5cb8f7..3cd7739 100644 --- a/README.md +++ b/README.md @@ -119,19 +119,15 @@ sudo systemctl start vpp-snmp-agent # Support -Please use GitHub to file issues with the code, preferably -with a full bug report that describes the problem, pointing -at the code base where the problem occurred, and if possible -propose a fix. +Limnited support is offered on this codebase. GitHub issues can be files for issues with the design or +implementation (eg bugs, feature requests), but no _user_ support can be given. Put simply, this repo +accepts only bugreports with the code, not with its use. -Requests that are not discussing problems with the software -itself, notably enduser support requests, will not be handled -unless they clearly demonstrate a bug and propose workarounds -or fixes. +Issues with the codebase that are well researched ([this article](https://marker.io/blog/how-to-write-bug-report) +gives a good example of the expectation), preferably pointing at the location where the problem occurred, +and if possible proposing a fix, are most welcome. -Incomplete or poorly articulated issues will be closed. Please -see [this article](https://marker.io/blog/how-to-write-bug-report) -for a good way to interact with the maintainers of this repo. +Requests that are not discussing problems with the software itself, notably enduser support requests, +will not be handled unless they clearly demonstrate a bug and propose workarounds or fixes. -Paid support can be obtained on hourly commission. Reach out -to IPng Networks (sales@ipng.ch) to discuss rates. +Paid support can be obtained on hourly commission. Reach out \to IPng Networks (sales@ipng.ch) to discuss rates.